How To Fix SD_CUST_MAT_MNT_MSG003 - Customer is required

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_CUST_MAT_MNT_MSG - Customer Materials Migration Object API Messages

• Message number: 003

• Message text: Customer is required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_CUST_MAT_MNT_MSG003 - Customer is required ?

  The SAP error message SD_CUST_MAT_MNT_MSG003 indicates that a customer is required for the operation you are trying to perform, typically in the context of sales and distribution (SD) processes. This error often arises when you are attempting to create or modify a sales document, customer material info record, or similar transaction without specifying a customer.
  Cause:
  
  Missing Customer Information: The most common cause of this error is that the customer field is either blank or not filled in correctly in the transaction you are trying to execute.
  Configuration Issues: There may be configuration settings in the system that require a customer to be specified for certain transactions.
  Data Entry Errors: The user may have overlooked entering the customer information or may have entered it incorrectly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Field: Ensure that the customer field is filled in correctly. If you are creating a sales order or similar document, make sure to enter a valid customer number.
  
  
  Review Transaction Type: Verify that the transaction type you are using requires a customer. Some transactions may not need a customer, while others do.
  
  
  Validate Customer Master Data: Ensure that the customer master data is correctly set up in the system. Check if the customer is active and has the necessary data (like sales area, payment terms, etc.) configured.
  
  
  Consult Configuration: If you have access to configuration settings, check if there are any specific settings that enforce the requirement of a customer for the transaction you are trying to perform.
  
  
  User Authorization: Ensure that you have the necessary authorizations to access customer data. Sometimes, restrictions can lead to errors if the user does not have the right permissions.
  
  
  Error Logs: Check the system logs or error messages for additional details that might provide more context about the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SD, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and others where this error might occur.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation or help files related to customer master data and sales document processing for further insights.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP SD for further assistance.