How To Fix SD_APM_WORKFLOW_MSG020 - SD document '&1' was not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_APM_WORKFLOW_MSG - SD Approval Management Workflow Messages

• Message number: 020

• Message text: SD document '&1' was not found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_APM_WORKFLOW_MSG020 - SD document '&1' was not found. ?

  The SAP error message SD_APM_WORKFLOW_MSG020 indicates that a specific Sales and Distribution (SD) document, identified by the placeholder '&1', could not be found in the system. This error typically arises in scenarios involving workflows, where the system is trying to access a document that either does not exist or is not accessible due to various reasons.
  Causes:
  
  Document Deletion: The document may have been deleted or archived, making it unavailable for the workflow process.
  Incorrect Document Number: The document number provided may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to access the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the document from being found.
  Workflow Configuration: There may be issues with the workflow configuration or the way the document is being processed in the workflow.
  
  Solutions:
  
  Verify Document Existence: Check if the document exists in the system using transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) depending on the document type.
  Check Document Number: Ensure that the document number is correct and formatted properly.
  Review Authorizations: Confirm that the user has the necessary authorizations to access the document. This can be checked with the help of a security administrator.
  Check Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly and that the document type is supported.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any data integrity issues.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context on why the document could not be found.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03, VL03N, SLG1, and SWI1 (for workflow monitoring).
  SAP Notes: Search for relevant SAP Notes that may address known issues related to this error message.
  Workflow Documentation: Review SAP documentation on workflows to understand how they interact with SD documents and any prerequisites for proper functioning.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message SD_APM_WORKFLOW_MSG020.