How To Fix SD842 - Invalid key entered

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 842

• Message text: Invalid key entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD842 - Invalid key entered ?

  The SAP error message SD842 "Invalid key entered" typically occurs in the Sales and Distribution (SD) module when a user attempts to enter a key (such as a customer number, material number, or document number) that does not exist or is not valid in the system. This can happen for various reasons, including data entry errors, missing master data, or incorrect configuration.
  Causes:
  
  Data Entry Error: The user may have mistyped the key or entered an incorrect value.
  Missing Master Data: The key entered may not exist in the system. For example, the customer or material may not be created in the master data.
  Incorrect Configuration: The system may not be configured correctly to recognize the key entered.
  Authorization Issues: The user may not have the necessary permissions to access the data associated with the key.
  Data Deletion: The key may have been valid at one point but has since been deleted or archived.
  
  Solutions:
  
  Verify Input: Double-check the key entered for any typographical errors. Ensure that the correct format is used.
  Check Master Data: Use transaction codes like XD03 (for customers) or MM03 (for materials) to verify if the key exists in the system. If it does not exist, you may need to create it.
  Review Configuration: If the key should be valid, check the configuration settings in the relevant areas of the SD module to ensure everything is set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data related to the key. This can be checked with the help of a security administrator.
  Consult Logs: Check system logs or error logs for any additional information that might provide context for the error.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for checking master data and configuration.
  SAP Notes: Search for SAP Notes related to the error message SD842 in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation for the Sales and Distribution module to understand the context of the error and how to manage master data effectively.
  
  By following these steps, you should be able to identify the cause of the SD842 error and implement a solution.