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How To Fix SD809 - Missing entries were not saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD - Online doc., terminology, translation, help

  • Message number: 809

  • Message text: Missing entries were not saved

  • Show details Hide details
  • What causes this issue?

    You have not made an entry.

    System Response

    Empty fields cannot be saved.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SD809 - Missing entries were not saved ?

    The SAP error message "SD809 Missing entries were not saved" typically occurs in the Sales and Distribution (SD) module when there are missing or incomplete entries in a transaction or document that prevent the system from saving the data. This error can arise in various contexts, such as during the creation of sales orders, delivery documents, or billing documents.

    Causes:

    1. Incomplete Data: Required fields may not have been filled out completely. This can include missing customer information, material details, or pricing conditions.
    2. Configuration Issues: There may be issues with the configuration of the sales document types, item categories, or other related settings in the system.
    3. Master Data Issues: Missing or incorrect master data (e.g., customer master, material master) can lead to this error.
    4. Authorization Issues: The user may not have the necessary authorizations to save certain entries.
    5. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard saving process.

    Solutions:

    1. Check Required Fields: Review the transaction screen for any fields that are marked as required and ensure they are filled out correctly.
    2. Review Configuration: Check the configuration settings for the relevant sales document types and item categories to ensure they are set up correctly.
    3. Validate Master Data: Ensure that all relevant master data (customer, material, etc.) is complete and accurate. You can use transaction codes like XD03 for customer master and MM03 for material master to check the data.
    4. Authorization Check: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and authorizations in the system.
    5. Debugging: If the issue persists, consider debugging the transaction to identify any custom code or enhancements that may be causing the problem.
    6. Consult Documentation: Review SAP notes and documentation related to the specific transaction or error message for any known issues or patches.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and VF01 (Create Billing Document).
    • SAP Notes: Check the SAP Support Portal for any notes related to the SD809 error message for additional insights or patches.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem continues after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.

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