How To Fix SD772 - Header SHORTTEXT is missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 772

• Message text: Header SHORTTEXT is missing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD772 - Header SHORTTEXT is missing. ?

  The SAP error message "SD772 Header SHORTTEXT is missing" typically occurs in the Sales and Distribution (SD) module when there is an issue with the sales document header, specifically related to the short text description of the document. This error indicates that the system expects a short text field to be populated, but it is missing.
  Cause:
  
  Missing Short Text: The most common cause is that the short text field for the sales document header is not filled in. This field is often required for various processes, including printing, reporting, and integration with other modules.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling the short text field correctly.
  Data Migration Issues: If data was migrated from another system or if there were changes made to the document structure, the short text might not have been populated correctly.
  Configuration Issues: There may be configuration settings in the sales document type that require the short text to be filled but are not set up correctly.
  
  Solution:
  
  Check Document Creation: When creating a sales document (like a sales order or quotation), ensure that the short text field is filled in. This can usually be found in the header section of the document.
  Review Custom Code: If there are any custom programs or user exits that manipulate the sales document, review the code to ensure that it correctly populates the short text field.
  Data Validation: If the error occurs during data migration, validate the data to ensure that all required fields, including the short text, are populated.
  Configuration Review: Check the configuration settings for the sales document type in the SAP Customizing Implementation Guide (IMG). Ensure that the short text field is set as required if necessary.
  Testing: After making changes, test the document creation process to ensure that the error no longer occurs.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to check the sales document.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review the SAP documentation for Sales and Distribution to understand the requirements for sales document headers and the importance of the short text field.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.