How To Fix SD768 - Status Includes no longer supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 768

• Message text: Status Includes no longer supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD768 - Status Includes no longer supported ?

  The SAP error message SD768 ("Status Includes no longer supported") typically occurs in the context of Sales and Distribution (SD) when there are issues related to the status management of sales documents, such as sales orders or deliveries. This error indicates that the system is trying to access or process a status that is no longer valid or supported in the current configuration or version of SAP.
  Causes:
  
  Obsolete Status: The status being referenced in the document may have been deprecated or removed in a recent upgrade or configuration change.
  Custom Development: If there are custom developments or enhancements that reference specific statuses, they may not be compatible with the current system settings.
  Data Migration Issues: If data has been migrated from an older system or version, it may contain statuses that are no longer recognized.
  Configuration Changes: Changes in the configuration of status management in the SD module may lead to this error if the statuses are not properly aligned with the new settings.
  
  Solutions:
  
  Check Status Configuration: Review the status configuration in the SAP system to ensure that all statuses being used are valid and supported. This can be done in the SPRO transaction under Sales and Distribution settings.
  Update Custom Code: If there are custom programs or enhancements that reference the obsolete status, they need to be updated to use the current valid statuses.
  Data Cleanup: If the error is due to data migration, consider cleaning up the data to remove or update any references to obsolete statuses.
  Consult Documentation: Review SAP notes and documentation related to the specific version of SAP you are using to identify any changes in status management.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is related to a recent upgrade or patch.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide guidance on status management in your version of SAP.
  Transaction Codes: Familiarize yourself with transaction codes like VA02 (Change Sales Order), VL02N (Change Outbound Delivery), and SPRO (Customizing) to navigate and troubleshoot the issue.
  Testing: After making changes, conduct thorough testing to ensure that the error is resolved and that the system behaves as expected.
  
  By following these steps, you should be able to identify the root cause of the SD768 error and implement a suitable solution.