How To Fix SD605 - Windows help could not be started successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 605

• Message text: Windows help could not be started successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD605 - Windows help could not be started successfully ?

  The SAP error message "SD605: Windows help could not be started successfully" typically occurs when the SAP GUI is unable to launch the Windows Help system. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing or Corrupted Help Files: The help files required for SAP GUI may be missing or corrupted.
  Incorrect Configuration: The configuration settings for the help system in SAP may not be set correctly.
  Windows Help System Issues: The Windows Help system itself may not be functioning properly or may be disabled.
  Compatibility Issues: There may be compatibility issues between the version of SAP GUI and the version of Windows you are using.
  User Permissions: The user may not have the necessary permissions to access the help files or the help system.
  
  Solutions:
  
  
  Check Help Files:
  
  Ensure that the help files are present in the correct directory. You may need to reinstall or repair the SAP GUI installation to restore missing files.
  
  
  
  Reconfigure SAP GUI:
  
  Go to the SAP GUI options and check the settings for the help system. Make sure that the path to the help files is correctly configured.
  
  
  
  Enable Windows Help:
  
  If you are using a version of Windows that has deprecated the Windows Help system (like Windows 10), you may need to enable it or install a compatible help viewer. You can also try using the HTML-based help instead.
  
  
  
  Run as Administrator:
  
  Try running the SAP GUI as an administrator. Right-click on the SAP GUI shortcut and select "Run as administrator."
  
  
  
  Check User Permissions:
  
  Ensure that your user account has the necessary permissions to access the help files and the directories where they are stored.
  
  
  
  Update SAP GUI:
  
  Make sure you are using the latest version of SAP GUI. Sometimes, updating to the latest version can resolve compatibility issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  
  
  
  Related Information:
  
  SAP GUI Versions: Different versions of SAP GUI may have different requirements for help file access. Ensure compatibility with your operating system.
  Windows Help Viewer: If you are using a newer version of Windows, consider using the HTML-based help system instead of the traditional Windows Help Viewer.
  SAP Community: You can also check forums and the SAP Community for similar issues and solutions shared by other users.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.