How To Fix SD505 - Extended help display was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 505

• Message text: Extended help display was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD505 - Extended help display was canceled ?

  The SAP error message "SD505: Extended help display was canceled" typically occurs in the Sales and Distribution (SD) module when a user attempts to access extended help or detailed information for a specific transaction or object, but the action is interrupted or canceled.
  Cause:
  
  User Cancellation: The most common cause is that the user manually cancels the help display, either by pressing the cancel button or closing the help window.
  System Timeout: The session may have timed out, leading to the cancellation of the help display.
  Technical Issues: There may be underlying technical issues, such as network problems or system performance issues, that prevent the help display from loading properly.
  Authorization Issues: The user may not have the necessary authorizations to access the extended help, leading to a cancellation of the request.
  
  Solution:
  
  Retry the Action: Simply try to access the extended help again. Ensure that you do not cancel the action.
  Check System Performance: If the system is slow or unresponsive, wait for a moment and try again. If the issue persists, contact your IT support team to check for any performance issues.
  Session Management: Ensure that your session is active and has not timed out. If it has, log back in and try again.
  Authorization Check: Verify that you have the necessary authorizations to access the extended help. If not, contact your SAP administrator to request the required permissions.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. Sometimes, SAP releases patches or updates that resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on the specific transaction or object you are trying to access.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with the transaction codes related to the SD module, as this can help in troubleshooting related issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.