How To Fix SD415 - Statistics values do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 415

• Message text: Statistics values do not exist

What causes this issue?

No statistics values have been generated or saved.

System Response

No data could be displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD415 - Statistics values do not exist ?

  The SAP error message SD415 ("Statistics values do not exist") typically occurs in the Sales and Distribution (SD) module when the system is unable to find the necessary statistical data for a particular sales document or item. This can happen for various reasons, such as missing configuration, incorrect data entry, or issues with the underlying database.
  Causes:
  
  Missing Statistical Data: The most common cause is that the statistical data for the sales document or item has not been generated or is missing.
  Incorrect Configuration: The configuration settings for statistics in the SD module may not be set up correctly.
  Document Status: The sales document may not be in a status that allows for statistical data to be generated or accessed.
  Data Deletion: The statistical data may have been deleted or not updated properly.
  Authorization Issues: There may be authorization issues preventing access to the statistical data.
  
  Solutions:
  
  Check Document Status: Ensure that the sales document is in a status that allows for statistical data to be generated. For example, the document should be fully processed.
  Generate Statistics: If the statistics have not been generated, you may need to run the relevant transaction to generate them. This can often be done through the transaction code SDBR (for sales document statistics).
  Review Configuration: Check the configuration settings in the SD module related to statistics. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run a consistency check on the database to ensure that all necessary data is present and correct. This can often be done through transaction codes like SE11 or SE16 to view the relevant tables.
  Authorization Check: Ensure that the user has the necessary authorizations to access the statistical data. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and SDBR (Sales Document Statistics).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.