How To Fix SD412 - Error saving statistics

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 412

• Message text: Error saving statistics

What causes this issue?

System errors occurred when statistics data is saved.

System Response

The data was not saved.

How to fix this error?

Repeat the process later and inform the system administrator
if the error occurs again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD412 - Error saving statistics ?

  The SAP error message SD412 ("Error saving statistics") typically occurs in the Sales and Distribution (SD) module when there is an issue with saving statistical data related to sales documents, such as sales orders, deliveries, or billing documents. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Causes of SD412 Error
  
  
  Configuration Issues: Incorrect settings in the configuration of the SD module or related components can lead to this error. This includes issues with the pricing procedure, condition records, or statistical data settings.
  
  
  Data Inconsistencies: If there are inconsistencies in the data being processed (e.g., missing or incorrect master data), the system may fail to save the statistics.
  
  
  Database Issues: Problems with the database, such as locks, performance issues, or corruption, can prevent the system from saving the necessary statistics.
  
  
  Authorization Issues: Lack of proper authorizations for the user trying to save the statistics can also lead to this error.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to process and save the statistics in a timely manner.
  
  
  Solutions to SD412 Error
  
  
  Check Configuration: Review the configuration settings in the SD module, particularly those related to statistics and pricing. Ensure that all necessary settings are correctly configured.
  
  
  Data Validation: Validate the data being processed. Check for any missing or incorrect master data (e.g., customer master, material master) that could be causing the issue.
  
  
  Database Check: Investigate the database for any locks or performance issues. You may need to work with your database administrator to resolve any underlying database problems.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to save statistics. Check the user roles and permissions in the SAP system.
  
  
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling batch jobs during off-peak hours.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Applying the latest updates can sometimes resolve known issues.
  
  
  Debugging: If the issue persists, consider enabling debugging to trace the exact point of failure. This may require assistance from a technical consultant or SAP support.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to test and replicate the issue.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  Documentation: Review SAP documentation related to the SD module for best practices in configuration and data management.
  
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.