How To Fix SD240 - Specify a supplementary number

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 240

• Message text: Specify a supplementary number

What causes this issue?

You have entered non-numeric characters into the field Supplement.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a supplement number or '*'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD240 - Specify a supplementary number ?

  The SAP error message SD240 ("Specify a supplementary number") typically occurs in the Sales and Distribution (SD) module when a supplementary number is required but not provided in a transaction. This supplementary number could refer to various identifiers, such as a customer reference number, order number, or other relevant identifiers that are necessary for processing the transaction.
  Cause:
  
  Missing Supplementary Number: The most common cause is that the transaction being processed requires a supplementary number, but it has not been entered.
  Configuration Settings: The system may be configured to require supplementary numbers for certain types of transactions, and if these settings are not met, the error will occur.
  User Input Error: The user may have overlooked entering the supplementary number or may not be aware that it is required.
  
  Solution:
  
  Enter the Supplementary Number: When prompted with the error, check the transaction screen for a field labeled "Supplementary Number" or similar. Enter the required number and try to process the transaction again.
  Review Configuration: If you are a system administrator or have access to configuration settings, review the settings in the SD module to determine if the supplementary number is indeed required for the transaction type you are working with. You can check the configuration in the following path:
  
  SPRO ? Sales and Distribution ? Basic Functions ? Sales Documents ? Define Supplementary Number
  
  
  User Training: Ensure that users are trained on the importance of entering supplementary numbers when required and understand the implications of missing this information.
  Check Documentation: Refer to the SAP documentation or help files for specific details on what supplementary numbers are required for the transaction you are attempting to process.
  
  Related Information:
  
  Transaction Types: Different transaction types (e.g., sales orders, deliveries, invoices) may have different requirements for supplementary numbers.
  Custom Fields: In some cases, organizations may have custom fields or additional requirements that necessitate the use of supplementary numbers.
  Error Handling: If the error persists even after entering the supplementary number, check for any additional error messages or logs that may provide further insight into the issue.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.