How To Fix SCWN836 - Could not delete document from package box

SAP Error Message - Details

• Message type: E = Error

• Message class: SCWN - Messages Note installation and management

• Message number: 836

• Message text: Could not delete document from package box

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCWN836 - Could not delete document from package box ?

  The SAP error message SCWN836, which states "Could not delete document from package box," typically occurs in the context of document management or workflow processes within SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Document Locking: The document you are trying to delete may be locked by another user or process. This can prevent deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the document from the package box.
  Document Status: The document may be in a status that does not allow deletion (e.g., it may be archived or in a completed workflow).
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or system errors.
  Package Box Configuration: There may be configuration issues with the package box itself that prevent the deletion of documents.
  
  Solutions:
  
  
  Check Document Locking:
  
  Verify if the document is locked by another user. You can use transaction code SM12 to check for locks and release them if necessary.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the appropriate authorizations to delete documents. You can check this using transaction code SU53 to analyze authorization failures.
  
  
  
  Check Document Status:
  
  Review the status of the document. If it is in a state that does not allow deletion, you may need to change its status or consult with a workflow administrator.
  
  
  
  Technical Troubleshooting:
  
  If you suspect a technical issue, check the system logs for any errors or warnings that might provide more context. Use transaction code SLG1 to view application logs.
  
  
  
  Consult Configuration:
  
  Review the configuration of the package box to ensure it is set up correctly. This may involve checking settings in the document management system or workflow configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SU53 (to check authorizations), and SLG1 (to view logs).
  Documentation: Review SAP documentation related to document management and workflow processes for additional insights.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the SCWN836 error and implement a suitable solution.