How To Fix SCWN827 - Error in virus check for file &1: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SCWN - Messages Note installation and management

• Message number: 827

• Message text: Error in virus check for file &1: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCWN827 - Error in virus check for file &1: &2 ?

  The SAP error message SCWN827 indicates that there is an issue with the virus check for a specific file. This error typically occurs when the SAP system is configured to perform virus scanning on files being uploaded or processed, and the virus scanning process encounters a problem.
  Cause:
  
  Virus Scanner Configuration: The virus scanner may not be properly configured or may not be running.
  File Issues: The file being scanned may be corrupted or in a format that the virus scanner cannot process.
  Network Issues: If the virus scanner is located on a different server, network issues may prevent the SAP system from communicating with it.
  Permissions: The SAP system may not have the necessary permissions to access the virus scanner or the file being scanned.
  Scanner Errors: The virus scanner itself may be experiencing errors or may be down.
  
  Solution:
  
  Check Virus Scanner Status: Ensure that the virus scanner is running and is properly configured. Check the logs of the virus scanner for any errors.
  Review Configuration: Verify the configuration settings in SAP for the virus scanning process. Ensure that the correct paths and settings are specified.
  Test with Different Files: Try uploading or processing different files to see if the issue is specific to a particular file.
  Check Permissions: Ensure that the SAP system has the necessary permissions to access the virus scanner and the files being scanned.
  Network Connectivity: If the virus scanner is on a different server, check the network connectivity between the SAP system and the virus scanner.
  Update Virus Scanner: Ensure that the virus scanner is up to date with the latest virus definitions and software updates.
  Consult Documentation: Refer to the SAP documentation for specific configuration and troubleshooting steps related to virus scanning.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SCWN827 error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review the system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  Transaction SCWN: Use transaction SCWN to configure and monitor the virus scanning settings in your SAP system.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your IT security team or SAP support for further assistance.