How To Fix SCWN821 - Download service could not download note

SAP Error Message - Details

• Message type: E = Error

• Message class: SCWN - Messages Note installation and management

• Message number: 821

• Message text: Download service could not download note

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCWN821 - Download service could not download note ?

  The SAP error message SCWN821, which states "Download service could not download note," typically occurs when there is an issue with the SAP Note download process. This can happen for various reasons, including network issues, authorization problems, or configuration errors. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the SAP service marketplace.
  Authorization Problems: The user may not have the necessary authorizations to download SAP Notes.
  Incorrect Configuration: The system may not be properly configured to access the SAP service marketplace.
  SAP Service Marketplace Issues: There could be temporary issues or maintenance on the SAP service marketplace.
  Proxy Settings: If your organization uses a proxy server, incorrect proxy settings may prevent the download.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that your SAP system can connect to the internet and specifically to the SAP service marketplace.
  You can test this by trying to access the SAP service marketplace from a web browser on the same network.
  
  
  
  Verify Authorizations:
  
  Ensure that the user ID you are using has the necessary authorizations to download SAP Notes. You may need to check with your SAP Basis administrator.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in transaction SNOTE to ensure that the system is correctly set up to connect to the SAP service marketplace.
  Make sure that the HTTP connection settings are correctly configured in transaction SM59.
  
  
  
  Check Proxy Settings:
  
  If your organization uses a proxy server, ensure that the proxy settings are correctly configured in the SAP system. This can be done in transaction SICF or RZ10 for profile parameters.
  
  
  
  SAP Service Marketplace Status:
  
  Check the SAP support portal or community for any announcements regarding downtime or issues with the SAP service marketplace.
  
  
  
  Use Alternative Methods:
  
  If the direct download fails, you can manually download the SAP Note from the SAP support portal and then upload it to your system using transaction SNOTE.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SNOTE: To manage SAP Notes.
  SM59: To check and configure RFC connections.
  SICF: To manage HTTP services.
  
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They can provide more specific guidance based on your system configuration and the exact nature of the error.
  
  
  Documentation: Refer to the official SAP documentation for detailed instructions on managing SAP Notes and troubleshooting download issues.
  
  
  By following these steps, you should be able to identify and resolve the SCWN821 error in your SAP system.