How To Fix SCWN097 - Error when verifying the digital signature of SAP Note file &

SAP Error Message - Details

• Message type: E = Error

• Message class: SCWN - Messages Note installation and management

• Message number: 097

• Message text: Error when verifying the digital signature of SAP Note file &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCWN097 - Error when verifying the digital signature of SAP Note file & ?

  The SAP error message SCWN097 indicates that there is an issue with verifying the digital signature of an SAP Note file. This error typically arises during the process of downloading or applying SAP Notes, which are updates or corrections provided by SAP.
  Cause:
  
  Corrupted Download: The SAP Note file may have been corrupted during the download process.
  Signature Verification Failure: The digital signature of the SAP Note file does not match the expected signature, which could indicate that the file has been tampered with or is not from a trusted source.
  Missing or Outdated Cryptographic Keys: The cryptographic keys used to verify the digital signature may be missing or outdated in your SAP system.
  Network Issues: Intermittent network issues during the download process can lead to incomplete or corrupted files.
  
  Solution:
  
  Re-download the SAP Note: Try downloading the SAP Note again from the SAP Support Portal to ensure that you have a complete and uncorrupted file.
  Check SAP Note Status: Verify the status of the SAP Note on the SAP Support Portal to ensure it is valid and has not been retracted or replaced.
  Update Cryptographic Keys: Ensure that your system has the latest cryptographic keys. You can do this by:
  
  Going to transaction code SNOTE.
  Using the option to update the keys or download the latest keys from SAP.
  
  
  Check System Configuration: Ensure that your system is properly configured to handle digital signatures. This includes checking the settings in transaction STRUST for SSL and digital signature configurations.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They may provide insights specific to your system configuration or the particular SAP Note in question.
  
  Related Information:
  
  Transaction Codes: 
  
  SNOTE: Used for managing SAP Notes.
  STRUST: Used for managing SSL and digital certificates.
  
  
  SAP Support Portal: Access the SAP Support Portal for the latest updates, notes, and patches.
  Documentation: Review SAP documentation related to note implementation and digital signature verification for more detailed guidance.
  
  By following these steps, you should be able to resolve the SCWN097 error and successfully verify the digital signature of the SAP Note file.