How To Fix SCWN052 - User &1 is importing Support Packages or an add-on

SAP Error Message - Details

• Message type: E = Error

• Message class: SCWN - Messages Note installation and management

• Message number: 052

• Message text: User &1 is importing Support Packages or an add-on

What causes this issue?

You want to implement an SAP Note correction with the Note Assistant.
You cannot, however, import Support Packages or add-ons at the same
time.

System Response

Since user &V1& is currently importing Support Packages or an add-on,
the system cannot implement the SAP Note at this time.

How to fix this error?

Implement the SAP Note correction once the import of the Support
Package or the add on is finished.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCWN052 - User &1 is importing Support Packages or an add-on ?

  The SAP error message SCWN052 indicates that a user is currently importing Support Packages or an add-on, which prevents other users from performing certain actions that could interfere with the import process. This is a common scenario in SAP systems where multiple users may be trying to perform operations that require system resources or access to the same objects.
  Cause:
  The error occurs when:
  
  A user is actively importing Support Packages or add-ons in the SAP system.
  The system has a lock mechanism to prevent other users from making changes or performing certain operations while the import is in progress to ensure data integrity and consistency.
  
  Solution:
  To resolve the SCWN052 error, you can take the following steps:
  
  
  Wait for Completion: The simplest solution is to wait until the user who is importing the Support Packages or add-on has completed their task. Once the import is finished, the locks will be released, and other users can proceed with their operations.
  
  
  Check Import Status: If you have the necessary authorizations, you can check the status of the import process:
  
  Use transaction code SPAM or SAINT to monitor the import status.
  Look for any logs or messages that indicate the progress of the import.
  
  
  
  Identify the User: If you need to know who is performing the import, you can check the user sessions:
  
  Use transaction code SM50 or SM66 to view active processes and identify the user who is running the import.
  
  
  
  Communicate with the User: If the import is taking longer than expected, communicate with the user performing the import to understand the situation. They may be able to provide an estimated time for completion.
  
  
  System Administration: If the import process seems to be stuck or taking an unusually long time, a system administrator may need to investigate further. They can check for any issues in the import logs or system performance.
  
  
  Avoid Concurrent Imports: To prevent this error in the future, establish guidelines for scheduling imports to avoid concurrent operations that could lead to conflicts.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPAM (Support Package Manager) and SAINT (Add-On Installation Tool) for managing Support Packages and add-ons.
  SAP Notes: Check SAP Notes for any specific guidance or updates related to the error message SCWN052.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform imports and monitor system activities.
  
  By following these steps, you should be able to address the SCWN052 error effectively.