How To Fix /SCWM/WHO170 - Warehouse order is created in status 'Locked' due to external demand

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/WHO -

• Message number: 170

• Message text: Warehouse order is created in status 'Locked' due to external demand

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCWM/WHO170 - Warehouse order is created in status 'Locked' due to external demand ?

  The SAP error message /SCWM/WHO170 indicates that a warehouse order has been created in a "Locked" status due to external demand. This typically occurs in the context of SAP Extended Warehouse Management (EWM) when there are constraints or conditions that prevent the warehouse order from being processed further.
  Cause:
  
  External Demand: The warehouse order is locked because it is linked to an external demand, such as a sales order or a production order that has not yet been fulfilled or released.
  System Configuration: There may be specific configurations in the system that dictate when a warehouse order can be processed. If certain conditions are not met, the order may remain locked.
  Inventory Issues: There may be insufficient inventory to fulfill the demand, leading to the order being locked until the inventory situation is resolved.
  User Permissions: Sometimes, user roles and permissions can restrict actions on certain warehouse orders, leading to a locked status.
  
  Solution:
  
  Check External Demand: Review the external demand (e.g., sales orders, production orders) associated with the warehouse order. Ensure that these demands are in a status that allows processing.
  Release the Order: If the external demand is fulfilled or no longer relevant, you may need to manually release the warehouse order from the locked status. This can typically be done through the EWM interface.
  Inventory Check: Verify the inventory levels to ensure that there is enough stock to fulfill the warehouse order. If inventory is low, consider replenishing stock.
  Configuration Review: Check the configuration settings in EWM to ensure that they align with your business processes. Adjust settings if necessary to allow for smoother processing of warehouse orders.
  User Permissions: Ensure that the user attempting to process the warehouse order has the necessary permissions to do so. If not, consult with your SAP security team to adjust roles as needed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/ORDIM for managing warehouse orders.
  Documentation: Refer to SAP Help documentation for Extended Warehouse Management for detailed information on warehouse order processing and status management.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance, especially if it involves system configuration or deeper technical issues.
  
  By following these steps, you should be able to identify the cause of the locked status and take appropriate actions to resolve the issue.