How To Fix /SCWM/WHO021 - Outbound WT sorting rule &1 used

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/WHO -

• Message number: 021

• Message text: Outbound WT sorting rule &1 used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/WHO021 - Outbound WT sorting rule &1 used ?

  The SAP error message /SCWM/WHO021 Outbound WT sorting rule &1 used typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an issue related to the sorting rules for outbound warehouse tasks (WTs). This error indicates that a specific sorting rule is being applied to outbound warehouse tasks, which may not be configured correctly or is causing a conflict.
  Cause:
  
  Sorting Rule Configuration: The sorting rule referenced in the error message may not be properly configured or may not exist in the system.
  Incompatibility: The sorting rule may not be compatible with the current warehouse process or the specific outbound delivery.
  Missing Parameters: Required parameters for the sorting rule may be missing or incorrectly set up.
  Warehouse Task Creation: The error can occur during the creation of outbound warehouse tasks if the sorting rules are not aligned with the task requirements.
  
  Solution:
  
  
  Check Sorting Rule Configuration:
  
  Navigate to the sorting rule configuration in the EWM system.
  Verify that the sorting rule referenced in the error message exists and is correctly configured.
  Ensure that all necessary parameters for the sorting rule are set.
  
  
  
  Review Warehouse Process:
  
  Check if the sorting rule is appropriate for the current outbound process.
  If the sorting rule is not suitable, consider modifying it or creating a new one that fits the requirements.
  
  
  
  Adjust Warehouse Task Settings:
  
  Review the settings for the outbound warehouse tasks to ensure they align with the sorting rules.
  Make any necessary adjustments to the task creation process to avoid conflicts with the sorting rules.
  
  
  
  Testing:
  
  After making changes, test the outbound process to ensure that the error does not occur again.
  Monitor the system for any further issues related to sorting rules.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed information on configuring sorting rules in EWM.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP EWM expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/PRDI (for managing sorting rules) or /SCWM/WT (for managing warehouse tasks) to access relevant configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on sorting rules in EWM.
  Training and Documentation: Ensure that users involved in warehouse operations are trained on the proper configuration and use of sorting rules to minimize errors.
  
  By following these steps, you should be able to resolve the error message and ensure that your outbound warehouse tasks are processed correctly.