How To Fix /SCWM/WB_CORE012 - Cannot retrieve physical stock

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/WB_CORE -

• Message number: 012

• Message text: Cannot retrieve physical stock

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/WB_CORE012 - Cannot retrieve physical stock ?

  The SAP error message /SCWM/WB_CORE012 Cannot retrieve physical stock typically occurs in the SAP Extended Warehouse Management (EWM) module. This error indicates that the system is unable to retrieve the physical stock information for a specific product or location. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the stock data between the EWM and the underlying ERP system (like SAP S/4HANA).
  Stock Not Available: The physical stock for the requested product/location may not exist or may have been moved or removed.
  Authorization Issues: The user may not have the necessary authorizations to view the stock information.
  Configuration Issues: There may be configuration issues in the warehouse settings or stock types.
  Buffer Issues: Sometimes, the system buffers may not be updated, leading to outdated information being displayed.
  
  Solutions:
  
  Check Stock Availability: Verify if the stock exists in the system. You can do this by checking the stock overview in the EWM or the ERP system.
  Consistency Check: Run consistency checks between EWM and the ERP system to ensure that the data is synchronized. This can often be done through transaction codes like /SCWM/CHK or similar.
  Authorization Check: Ensure that the user has the necessary authorizations to access stock information. This can be checked in the user roles and profiles.
  Reprocess Stock Data: If there are inconsistencies, you may need to reprocess the stock data. This can involve running background jobs or using specific transactions to refresh the stock data.
  Check Configuration: Review the configuration settings in EWM to ensure that everything is set up correctly, including warehouse settings, stock types, and movement types.
  Clear Buffers: If you suspect that buffer issues are causing the problem, you can try clearing the buffers or restarting the relevant services.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/MON for monitoring, /SCWM/PRD for production, and /SCWM/ORD for order management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Refer to the official SAP documentation for EWM for detailed information on stock management and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the /SCWM/WB_CORE012 Cannot retrieve physical stock error in SAP EWM.