How To Fix /SCWM/WAVE163 - Delivery item &1 &2 could not be unlocked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/WAVE -

• Message number: 163

• Message text: Delivery item &1 &2 could not be unlocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/WAVE163 - Delivery item &1 &2 could not be unlocked ?

  The SAP error message /SCWM/WAVE163 Delivery item &1 &2 could not be unlocked typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an attempt to unlock a delivery item that is currently locked for processing. This can happen for various reasons, such as ongoing processes that are still using the delivery item, or issues with the system's locking mechanism.
  Causes:
  
  Ongoing Processes: The delivery item may be involved in an ongoing process (e.g., picking, packing, or shipping) that prevents it from being unlocked.
  System Locking Issues: There may be a system-level lock that has not been released properly, possibly due to a previous transaction that did not complete successfully.
  User Permissions: The user attempting to unlock the delivery item may not have the necessary permissions to perform this action.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from unlocking the item.
  
  Solutions:
  
  Check Ongoing Processes: Verify if there are any ongoing processes related to the delivery item. If so, wait for those processes to complete before attempting to unlock the item again.
  Release Locks: If you suspect that a lock is still in place due to a previous transaction, you can use transaction codes like SM12 to check for and release any locks associated with the delivery item.
  User Permissions: Ensure that the user has the appropriate authorizations to unlock delivery items. You may need to consult with your SAP security team to verify and adjust permissions if necessary.
  System Logs: Check the system logs for any errors or warnings that might provide additional context about why the item cannot be unlocked. Transaction codes like SLG1 can be useful for this purpose.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be applicable.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and delete locks), SLG1 (to view application logs), and /SCWM/WAVE (to manage waves in EWM).
  SAP Notes: Search for SAP Notes related to the error message for any known issues or fixes.
  EWM Configuration: Review the configuration settings in EWM to ensure that they are set up correctly, as misconfigurations can lead to locking issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SCWM/WAVE163 Delivery item &1 &2 could not be unlocked.