How To Fix /SCWM/VAS397 - ODM was not activated - notify system admistrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/VAS -

• Message number: 397

• Message text: ODM was not activated - notify system admistrator

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/VAS397 - ODM was not activated - notify system admistrator ?

  The SAP error message /SCWM/VAS397 ODM was not activated - notify system administrator typically occurs in the context of SAP Extended Warehouse Management (EWM) when the Outbound Delivery Management (ODM) functionality is not activated. This can prevent users from performing certain operations related to outbound deliveries and value-added services (VAS).
  Cause:
  
  ODM Not Activated: The primary cause of this error is that the Outbound Delivery Management (ODM) feature is not activated in the system. This can happen if the system configuration has not been completed or if the necessary settings have not been applied.
  Missing Configuration: There may be missing or incorrect configuration settings in the SAP EWM system that prevent the ODM from being activated.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or activate the ODM functionality.
  
  Solution:
  
  
  Activate ODM:
  
  The system administrator needs to activate the ODM functionality. This can typically be done through the SAP Customizing Implementation Guide (IMG).
  Navigate to the following path: Logistics Execution -> Extended Warehouse Management -> Outbound Process -> Activate Outbound Delivery Management.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the Outbound Delivery Management in the EWM system.
  Ensure that all relevant parameters and settings are correctly defined.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access and use the ODM functionality.
  If not, the system administrator should assign the appropriate roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant SAP documentation for detailed steps on activating ODM and troubleshooting related issues.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on activating ODM.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the error message /SCWM/VAS397 ODM was not activated - notify system administrator.