How To Fix /SCWM/UI_GR023 - Order unit &1 deviates from EAN unit of measure &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/UI_GR -

• Message number: 023

• Message text: Order unit &1 deviates from EAN unit of measure &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/UI_GR023 - Order unit &1 deviates from EAN unit of measure &2 ?

  The SAP error message /SCWM/UI_GR023 Order unit &1 deviates from EAN unit of measure &2 typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is a mismatch between the order unit of measure and the EAN (European Article Number) unit of measure for a specific product.
  Cause:
  
  Unit of Measure Mismatch: The order unit of measure (the unit in which the order is placed) does not match the EAN unit of measure (the unit in which the product is identified in the system). For example, if the order is placed in boxes but the EAN is defined in pieces, this discrepancy will trigger the error.
  Configuration Issues: There may be configuration issues in the material master or in the EWM settings that define how units of measure are handled.
  Data Entry Errors: Incorrect data entry during order creation or product setup can lead to this error.
  
  Solution:
  
  
  Check Material Master Data: 
  
  Go to the material master record for the affected product and verify the units of measure defined there. Ensure that the order unit and EAN unit are consistent.
  You can check this in transaction MM03 (Display Material) and look under the "Basic Data" and "Sales Org. Data" views.
  
  
  
  Adjust Order Entry: 
  
  When creating or processing the order, ensure that the unit of measure you are using matches the EAN unit of measure defined for the product.
  
  
  
  Update EAN Settings: 
  
  If necessary, update the EAN settings to ensure that they align with the order unit of measure. This can be done in the material master or through the relevant configuration settings in EWM.
  
  
  
  Consult Configuration: 
  
  If the issue persists, consult with your SAP EWM configuration team to review the settings related to units of measure and EAN handling.
  
  
  
  Testing: 
  
  After making changes, perform a test to ensure that the error no longer occurs when processing orders for the affected product.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  MM03 - Display Material Master
  MM02 - Change Material Master
  EWM - Extended Warehouse Management settings
  
  
  Documentation: Refer to SAP Help documentation for Extended Warehouse Management for detailed information on unit of measure handling and configuration.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By addressing the mismatch between the order unit and EAN unit of measure, you should be able to resolve the error and continue with your warehouse operations.