How To Fix /SCWM/UI_GR019 - Product for EAN &1 could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/UI_GR -

• Message number: 019

• Message text: Product for EAN &1 could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/UI_GR019 - Product for EAN &1 could not be determined ?

  The SAP error message /SCWM/UI_GR019 Product for EAN &1 could not be determined typically occurs in the context of SAP Extended Warehouse Management (EWM) when the system is unable to find a product associated with a given European Article Number (EAN). This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Product Master Data: The product associated with the EAN may not exist in the system. This could be due to the product not being created or not being activated in the relevant warehouse.
  
  
  Incorrect EAN: The EAN entered may be incorrect or not formatted properly. This could include typographical errors or using an outdated EAN.
  
  
  Inactive Product: The product might exist but could be inactive or not available for the specific warehouse or plant.
  
  
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP ERP and SAP EWM) that could lead to the product not being recognized.
  
  
  Configuration Issues: There may be configuration issues in the EWM system that prevent the system from correctly mapping the EAN to the product.
  
  
  Solutions:
  
  
  Verify Product Master Data:
  
  Check if the product associated with the EAN exists in the system. You can do this by navigating to the product master data in SAP EWM.
  Ensure that the product is active and available in the relevant warehouse.
  
  
  
  Check EAN Input:
  
  Verify that the EAN entered is correct. Check for any typographical errors or formatting issues.
  Ensure that the EAN is the one that is supposed to be linked to the product.
  
  
  
  Review Product Status:
  
  If the product exists but is inactive, you may need to activate it or ensure it is set up correctly for the warehouse.
  
  
  
  Data Synchronization:
  
  If there are multiple systems involved, ensure that data synchronization processes are functioning correctly. You may need to run synchronization jobs or check for any errors in the data transfer.
  
  
  
  Configuration Check:
  
  Review the configuration settings in SAP EWM to ensure that EANs are correctly mapped to products. This may involve checking the settings for product identification and EAN handling.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling EANs and product master data in EWM.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCWM/MAT1 to check product master data or /SCWM/PRD for product-related information.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.