How To Fix /SCWM/UI_CANCPICK023 - Quantity &1 item &2: number of serial numbers does not match reversal qty

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/UI_CANCPICK -

• Message number: 023

• Message text: Quantity &1 item &2: number of serial numbers does not match reversal qty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/UI_CANCPICK023 - Quantity &1 item &2: number of serial numbers does not match reversal qty ?

  The SAP error message /SCWM/UI_CANCPICK023 indicates that there is a mismatch between the quantity of items being processed and the number of serial numbers that have been recorded for those items. This typically occurs in the context of warehouse management, particularly when dealing with items that are serialized.
  Cause:
  
  Quantity Mismatch: The quantity of the item you are trying to reverse or process does not match the number of serial numbers that have been assigned to that quantity. For example, if you are trying to reverse a quantity of 5, but only 3 serial numbers are recorded, this error will occur.
  Incorrect Serial Number Assignment: There may have been an error in the assignment of serial numbers during the initial transaction, leading to discrepancies.
  Data Entry Errors: Manual entry errors when recording serial numbers or quantities can lead to this issue.
  System Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to this error.
  
  Solution:
  
  Verify Serial Numbers: Check the serial numbers that have been assigned to the item in question. Ensure that the number of serial numbers matches the quantity you are trying to reverse.
  Adjust Quantity: If the quantity you are trying to reverse is incorrect, adjust it to match the number of serial numbers available.
  Reassign Serial Numbers: If there are missing serial numbers, you may need to reassign or add the correct serial numbers to match the quantity.
  Check Transaction History: Review the transaction history for the item to identify any discrepancies in the serial number assignment.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on handling serialized inventory and the specific error message.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing serial numbers and inventory, such as MM03 (Display Material), MB1A (Goods Withdrawal), and LT03 (Transfer Order).
  Training: Ensure that users handling serialized items are adequately trained in the processes and procedures for managing serial numbers in SAP.
  
  By following these steps, you should be able to resolve the error and ensure that your inventory management processes run smoothly.