How To Fix /SCWM/UI021 - Open unpacked quantity was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/UI -

• Message number: 021

• Message text: Open unpacked quantity was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/UI021 - Open unpacked quantity was not found ?

  The SAP error message /SCWM/UI021 Open unpacked quantity was not found typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an issue related to handling open unpacked quantities in the warehouse. This error can arise during various processes, such as goods receipt, inventory management, or when trying to process handling units.
  Cause:
  
  Unpacked Quantity Not Available: The system is unable to find any open unpacked quantities for the handling unit or stock item you are trying to process.
  Incorrect Handling Unit (HU): The handling unit you are trying to work with may not have any unpacked quantities associated with it.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the database related to the handling units or stock.
  Warehouse Process Issues: The warehouse process might not have been completed correctly, leading to a situation where the system cannot find the expected unpacked quantities.
  
  Solution:
  
  Check Handling Unit: Verify that the handling unit you are working with is correct and that it has unpacked quantities associated with it. You can do this by checking the handling unit in the system.
  Review Stock Levels: Check the stock levels in the warehouse to ensure that there are indeed unpacked quantities available. You can use transaction codes like /SCWM/PRDI or /SCWM/PRDI to review stock.
  Reprocess the Warehouse Task: If the error occurred during a warehouse task, try to reprocess the task or create a new one to see if the issue persists.
  Check for Data Inconsistencies: Use transaction codes like /SCWM/PRDI to check for any inconsistencies in the data. If inconsistencies are found, they may need to be corrected.
  Consult Logs: Check the application logs for more detailed error messages or warnings that could provide additional context for the issue.
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP EWM documentation for handling units and unpacked quantities to ensure that you are following the correct processes.
  Training: If you are frequently encountering this error, consider additional training on EWM processes to better understand how to manage handling units and unpacked quantities.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.