How To Fix /SCWM/UI017 - Door &1 could not be locked (user &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/UI -

• Message number: 017

• Message text: Door &1 could not be locked (user &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/UI017 - Door &1 could not be locked (user &2) ?

  The SAP error message /SCWM/UI017 Door &1 could not be locked (user &2) typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an attempt to lock a door (or a similar resource) for a specific user, but the system is unable to do so. This can happen for several reasons:
  Cause:
  
  Concurrent Access: Another user or process may already have locked the door, preventing your user from obtaining the lock.
  User Permissions: The user may not have the necessary permissions to lock the door.
  System Configuration: There may be configuration issues in the EWM settings that affect resource locking.
  Technical Issues: There could be underlying technical issues, such as database locks or system performance problems.
  
  Solution:
  
  Check for Concurrent Locks: Verify if another user is currently using the door. You can check the system logs or use transaction codes like SM12 to see if there are any active locks on the door.
  User Permissions: Ensure that the user has the appropriate authorizations to lock the door. This may involve checking roles and authorizations in the user profile.
  Retry the Operation: If the door is temporarily locked by another user, you may need to wait and try again later.
  System Configuration Review: Review the configuration settings in EWM related to resource management and locking mechanisms to ensure they are set up correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/DOOR for managing doors and /SCWM/PRT for managing resources.
  SAP Notes: Check SAP Notes for any updates or specific fixes related to this error message.
  Documentation: Review the SAP EWM documentation for best practices on resource management and locking mechanisms.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SCWM/UI017.