How To Fix /SCWM/TM038 - &1/ &2 is not an external interface; contact administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/TM -

• Message number: 038

• Message text: &1/ &2 is not an external interface; contact administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/TM038 - &1/ &2 is not an external interface; contact administrator ?

  The SAP error message /SCWM/TM038 &1/ &2 is not an external interface; contact administrator typically occurs in the context of SAP Extended Warehouse Management (EWM) or Transportation Management (TM) when there is an issue related to the configuration of external interfaces.
  Cause:
  
  Incorrect Configuration: The error usually indicates that the system is trying to access an external interface that has not been properly configured or does not exist in the system.
  Missing or Inactive Interface: The specified interface (represented by &1 and &2 in the error message) may not be set up as an external interface in the system.
  Authorization Issues: There may be authorization issues preventing access to the specified interface.
  Data Consistency Issues: There could be inconsistencies in the data or settings related to the external interface.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for external interfaces in SAP EWM or TM.
  Verify that the interface you are trying to access is correctly configured and active.
  Ensure that the interface is defined in the system and that all necessary parameters are set.
  
  
  
  Review Interface Settings:
  
  Check the settings for the specific interface mentioned in the error message.
  Ensure that it is marked as an external interface and that all required fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the external interface.
  Check the roles and profiles assigned to the user and make adjustments if necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring external interfaces in EWM or TM.
  
  
  
  Contact Administrator:
  
  If you are unable to resolve the issue, contact your SAP system administrator or support team for further assistance. They may need to investigate the system logs or perform additional troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/IFC (for interface configuration) or /SCWM/IMG (for configuration settings) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SLG1) for more detailed error messages or warnings that could provide further insight into the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the error message.