How To Fix /SCWM/SYS_DOC_MON028 - No connection to ERP with ID &1 possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SYS_DOC_MON -

• Message number: 028

• Message text: No connection to ERP with ID &1 possible

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SYS_DOC_MON028 - No connection to ERP with ID &1 possible ?

  The SAP error message /SCWM/SYS_DOC_MON028 No connection to ERP with ID &1 possible typically indicates that the SAP Extended Warehouse Management (EWM) system is unable to establish a connection to the ERP system (such as SAP S/4HANA or SAP ECC) with the specified ID. This can occur due to various reasons, including configuration issues, network problems, or system downtime.
  Causes:
  
  
  Incorrect Configuration: The connection settings between EWM and the ERP system may not be configured correctly. This includes settings in the RFC (Remote Function Call) destination.
  
  
  Network Issues: There may be network connectivity problems between the EWM and ERP systems, such as firewalls blocking the connection or network outages.
  
  
  System Downtime: The ERP system may be down for maintenance or experiencing issues that prevent it from accepting connections.
  
  
  Authorization Issues: The user credentials used for the connection may not have the necessary authorizations to access the ERP system.
  
  
  Incorrect ERP ID: The ID specified in the error message may be incorrect or not properly defined in the EWM system.
  
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in the EWM system and verify the RFC destination settings for the ERP connection.
  Ensure that the connection type is set correctly (usually 3 for TCP/IP connections).
  Test the connection from the EWM system to the ERP system using the "Connection Test" option.
  
  
  
  Network Troubleshooting:
  
  Check for any network issues that may be preventing communication between the two systems.
  Ensure that firewalls or security settings are not blocking the required ports.
  
  
  
  System Status:
  
  Verify that the ERP system is up and running. Check for any scheduled maintenance or downtime.
  
  
  
  User Authorizations:
  
  Ensure that the user credentials used for the connection have the necessary authorizations in both the EWM and ERP systems.
  
  
  
  Correct ERP ID:
  
  Double-check the ERP ID specified in the error message. Ensure it matches the configuration in the EWM system.
  
  
  
  Logs and Traces:
  
  Check the system logs (transaction SLG1) for any additional error messages or details that may provide more context about the issue.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring EWM and ERP connections.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.