How To Fix /SCWM/SSCC017 - Customizing is locked by another user. No access possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SSCC -

• Message number: 017

• Message text: Customizing is locked by another user. No access possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SSCC017 - Customizing is locked by another user. No access possible ?

  The SAP error message /SCWM/SSCC017 indicates that a specific customizing activity is locked by another user, preventing you from making changes or accessing that particular configuration. This is a common issue in SAP systems, especially in environments where multiple users are working on the same configuration settings.
  Cause:
  
  User Lock: Another user is currently editing the same customizing settings, which locks the configuration for other users.
  Session Timeout: A user may have left a session open, causing a lock to persist even if they are no longer actively working on it.
  System Error: Occasionally, system errors or crashes can leave locks in place that do not get released properly.
  
  Solution:
  
  
  Identify the Lock:
  
  Use transaction code SM12 to view and manage locks in the system.
  In the SM12 screen, you can enter the user ID or the object name to find out who is holding the lock.
  
  
  
  Release the Lock:
  
  If you have the necessary authorizations, you can manually delete the lock entry in SM12. Be cautious when doing this, as it may disrupt the work of the user who is currently editing the configuration.
  If you do not have the necessary permissions, contact your SAP Basis administrator to release the lock.
  
  
  
  Wait for the Lock to be Released:
  
  If the lock is held by another user who is actively working, you may need to wait until they finish their work and the lock is released automatically.
  
  
  
  Check for Background Jobs:
  
  Sometimes, background jobs can also hold locks. Check transaction SM37 to see if any jobs are running that might be causing the lock.
  
  
  
  Restart the Session:
  
  If you suspect that the lock is due to a session timeout or a temporary issue, try logging out and logging back into the SAP system.
  
  
  
  Related Information:
  
  Lock Management: Understanding how locks work in SAP can help prevent issues. Locks are used to ensure data integrity when multiple users are accessing or modifying the same data.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access and modify customizing settings.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to locking in your version of SAP.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.