How To Fix /SCWM/SHP_RCV768 - TU &1 and container &2 must either both be planned or both be active

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 768

• Message text: TU &1 and container &2 must either both be planned or both be active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV768 - TU &1 and container &2 must either both be planned or both be active ?

  The SAP error message /SCWM/SHP_RCV768 indicates a mismatch between the status of a Transportation Unit (TU) and a container in the SAP Extended Warehouse Management (EWM) system. Specifically, the error states that both the TU and the container must either be in a "planned" state or both must be "active." This error typically arises during processes such as inbound deliveries, goods receipt, or when handling transportation units and containers.
  Cause:
  
  Status Mismatch: The TU is in a different status than the associated container. For example, if the TU is planned, the container should also be in a planned state. Conversely, if the TU is active, the container must also be active.
  Incorrect Configuration: There may be configuration issues in the system that lead to this mismatch.
  Process Flow Issues: The error can occur if the process flow is not followed correctly, such as trying to process a TU or container that is not in the expected state.
  
  Solution:
  
  Check Status: Verify the status of both the TU and the container. Ensure that they are either both planned or both active. You can do this by checking the relevant documents in the EWM system.
  Adjust Status: If there is a mismatch, you may need to change the status of either the TU or the container to align them. This can often be done through the appropriate transaction codes or screens in SAP EWM.
  Review Process Flow: Ensure that the process flow is being followed correctly. If you are in the middle of a process, make sure that all previous steps have been completed successfully.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling TUs and containers in your version of EWM.
  System Configuration: If the issue persists, it may be necessary to review the system configuration or consult with your SAP Basis or EWM support team to ensure that everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PRDI for inbound deliveries or /SCWM/TU for managing transportation units.
  SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or updates.
  User Manuals: Review user manuals or training materials specific to your organization’s implementation of SAP EWM for additional context on handling TUs and containers.
  
  By following these steps, you should be able to resolve the error and continue with your processes in SAP EWM. If the problem persists, consider reaching out to your SAP support team for further assistance.