How To Fix /SCWM/SHP_RCV655 - Arrival at checkpoint not allowed for TU &1 with provisional appointment

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 655

• Message text: Arrival at checkpoint not allowed for TU &1 with provisional appointment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV655 - Arrival at checkpoint not allowed for TU &1 with provisional appointment ?

  The SAP error message /SCWM/SHP_RCV655 indicates that there is an issue with the arrival of a Transportation Unit (TU) at a checkpoint when there is a provisional appointment in place. This error typically occurs in the context of warehouse management and logistics within the SAP Extended Warehouse Management (EWM) module.
  Cause:
  The error is caused by the following scenarios:
  
  Provisional Appointment: The Transportation Unit (TU) has a provisional appointment that has not been confirmed or is still pending. This means that the system does not allow the TU to arrive at the checkpoint until the appointment is finalized.
  Checkpoint Restrictions: The system may have specific rules or configurations that prevent TUs with provisional appointments from arriving at certain checkpoints.
  Data Inconsistencies: There may be inconsistencies in the data related to the appointment or the TU that are causing the system to reject the arrival.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Confirm the Provisional Appointment:
  
  Check the status of the provisional appointment associated with the TU. If it is still provisional, you may need to confirm it to allow the TU to arrive at the checkpoint.
  Navigate to the appointment management screen in SAP EWM and confirm the appointment if necessary.
  
  
  
  Review Checkpoint Configuration:
  
  Ensure that the checkpoint configuration allows for TUs with provisional appointments. You may need to consult with your SAP EWM configuration team to adjust the settings if required.
  
  
  
  Check for Data Issues:
  
  Verify that all relevant data for the TU and the appointment is correct and complete. Look for any missing or incorrect information that could be causing the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP EWM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction codes or logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/APP for appointment management and /SCWM/TU for managing transportation units.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting to perform the action has the necessary roles and authorizations to manage appointments and TUs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the TU to arrive at the checkpoint successfully.