How To Fix /SCWM/SHP_RCV577 - more than 1 open door activity - TU activity cannot be completed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 577

• Message text: more than 1 open door activity - TU activity cannot be completed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV577 - more than 1 open door activity - TU activity cannot be completed ?

  The SAP error message /SCWM/SHP_RCV577 indicates that there is more than one open door activity for a Transportation Unit (TU), which prevents the completion of the TU activity. This error typically occurs in the context of warehouse management and logistics processes within the SAP Extended Warehouse Management (EWM) module.
  Cause:
  The error is caused by the following scenarios:
  
  Multiple Open Door Activities: There are multiple open door activities associated with the same Transportation Unit. This can happen if the system has not properly closed previous door activities or if there are overlapping activities that have not been resolved.
  Incorrect Configuration: The configuration settings for door activities or transportation units may not be set up correctly, leading to conflicts.
  System Bugs or Inconsistencies: There may be bugs or inconsistencies in the system that prevent the proper handling of door activities.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Open Door Activities:
  
  Navigate to the relevant transaction in SAP EWM to check the status of door activities associated with the Transportation Unit.
  Identify any open door activities that are not completed or are in conflict.
  
  
  
  Complete or Close Open Activities:
  
  If there are open door activities that are no longer needed, complete or close them. This may involve confirming the activities or manually closing them if they are stuck.
  
  
  
  Review Configuration:
  
  Check the configuration settings for door activities and transportation units in your SAP EWM system. Ensure that they are set up correctly and that there are no conflicting settings.
  
  
  
  Consult Logs and Documentation:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP documentation or support resources for any known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/DOOR for managing door activities.
  SAP Notes: Check for any SAP Notes related to this error message, as they may contain specific fixes or workarounds.
  User Roles and Permissions: Ensure that the user has the necessary permissions to complete or manage door activities.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCWM/SHP_RCV577 error message in your SAP EWM system.