How To Fix /SCWM/SHP_RCV389 - Deactivation of TU not possible; unloading is not completed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 389

• Message text: Deactivation of TU not possible; unloading is not completed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV389 - Deactivation of TU not possible; unloading is not completed ?

  The SAP error message /SCWM/SHP_RCV389 indicates that the deactivation of a Transportation Unit (TU) is not possible because the unloading process has not been completed. This error typically occurs in the context of warehouse management and logistics processes within the SAP Extended Warehouse Management (EWM) module.
  Cause:
  The primary cause of this error is that the unloading process for the Transportation Unit has not been finalized. This could happen due to several reasons:
  
  Incomplete Unloading: The unloading of goods from the Transportation Unit has not been fully executed or recorded in the system.
  Pending Tasks: There may be open tasks related to the unloading process that need to be completed before the TU can be deactivated.
  System Lock: The system might be locked for the TU due to ongoing processes or transactions that are not yet completed.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Unloading Status: Verify the status of the unloading process for the Transportation Unit. Ensure that all items have been unloaded and that the unloading process is marked as complete in the system.
  
  
  Complete Unloading Tasks: If there are any pending unloading tasks, complete them. This may involve confirming the unloading of items or processing any related documents.
  
  
  Review Open Tasks: Use transaction codes like /SCWM/PRDI (for processing inbound deliveries) or /SCWM/TO (for transfer orders) to check for any open tasks that may be preventing the TU from being deactivated.
  
  
  Check for System Locks: Ensure that there are no system locks or ongoing processes that might be affecting the TU. You can check the system logs or consult with your SAP Basis team if necessary.
  
  
  Re-attempt Deactivation: Once the unloading process is confirmed as complete and all related tasks are processed, try to deactivate the Transportation Unit again.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/PRDI, /SCWM/TO, and /SCWM/TOC for managing inbound deliveries and transfer orders.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address specific issues.
  Documentation: Review the SAP EWM documentation for best practices on managing Transportation Units and unloading processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.