How To Fix /SCWM/SHP_RCV140 - Printer determination using Customizing failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 140

• Message text: Printer determination using Customizing failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV140 - Printer determination using Customizing failed ?

  The SAP error message /SCWM/SHP_RCV140 Printer determination using Customizing failed typically occurs in the context of SAP Extended Warehouse Management (EWM) when the system is unable to determine the appropriate printer for printing documents such as delivery notes, pick lists, or other warehouse-related documents. This issue can arise due to various reasons related to configuration settings.
  Causes:
  
  Missing Printer Configuration: The printer may not be configured correctly in the system or may not exist in the specified output device settings.
  Output Type Not Defined: The output type for the document being printed may not be defined in the system.
  Incorrect Customizing Settings: The customizing settings for printer determination may not be set up correctly, leading to failures in determining the printer.
  User Authorizations: The user may not have the necessary authorizations to access the printer or the output type.
  Logical Destination Issues: The logical destination for the printer may not be correctly set up in the system.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify that the printer is correctly configured and active.
  Ensure that the printer is assigned to the correct output device.
  
  
  
  Verify Output Type:
  
  Check if the output type for the document is defined in the system. You can do this in transaction NACE (Output Types) for the relevant application area.
  Ensure that the output type is assigned to the correct application and that it is active.
  
  
  
  Review Customizing Settings:
  
  Navigate to the customizing settings for printer determination in the EWM configuration. This can typically be found under:
  
  SPRO -> Logistics Execution -> Extended Warehouse Management -> Cross-Process Settings -> Output Management -> Define Output Determination.
  
  
  Ensure that the settings for printer determination are correctly configured.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the printer and the output type. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Logical Destination:
  
  Verify that the logical destination for the printer is correctly set up in transaction SPAD and that it points to the correct physical printer.
  
  
  
  Test Printing:
  
  After making the necessary adjustments, perform a test print to ensure that the printer determination works as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to printer determination in EWM.
  Documentation: Refer to the SAP Help Portal for detailed documentation on output management and printer configuration in EWM.
  Community Forums: Engage with SAP community forums or support channels for additional insights and troubleshooting tips from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the printer determination failure in SAP EWM.