How To Fix /SCWM/SHP_RCV080 - Door &1 &2 is locked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SHP_RCV -

• Message number: 080

• Message text: Door &1 &2 is locked by user &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SHP_RCV080 - Door &1 &2 is locked by user &3 ?

  The SAP error message /SCWM/SHP_RCV080 indicates that a specific door in the warehouse management system is currently locked by another user. This can occur in scenarios where multiple users are trying to access or perform operations on the same door simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently using the door for a task, such as receiving goods or performing a stock transfer.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected disconnection.
  System Error: There may be a system error or bug that is causing the lock to persist even after the user has finished their task.
  
  Solution:
  
  Identify the User: Check who is currently locking the door. The error message provides the user ID (&3) that is holding the lock.
  Contact the User: If possible, communicate with the user to see if they can release the lock by completing their task or logging out.
  Wait and Retry: If the lock is temporary, you may need to wait for the other user to finish their operation and then try again.
  Unlock Manually: If the lock persists and the user is no longer active, a system administrator may need to manually unlock the door using transaction codes like SM12 (to view and delete locks) or other relevant tools in SAP.
  Check for System Issues: If this issue occurs frequently, it may be worth investigating if there are any underlying system issues or bugs that need to be addressed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to manage locks) and SM21 (to check system logs) for troubleshooting.
  User Training: Ensure that users are trained on proper procedures for using doors and handling locks to minimize conflicts.
  System Monitoring: Implement monitoring tools to track user sessions and locks to identify patterns that may lead to frequent locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.