How To Fix /SCWM/SERIAL069 - Error during serial number re-assignment to destination product

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SERIAL -

• Message number: 069

• Message text: Error during serial number re-assignment to destination product

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SERIAL069 - Error during serial number re-assignment to destination product ?

  The SAP error message /SCWM/SERIAL069 typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when there is an issue with reassigning a serial number to a destination product. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes of the Error
  
  
  Serial Number Not Found: The serial number you are trying to reassign may not exist in the system or may not be valid for the destination product.
  
  
  Incompatible Product Types: The source and destination products may not be compatible in terms of serial number management. For example, if the source product is a finished good and the destination is a raw material, the system may not allow the reassignment.
  
  
  Status of the Serial Number: The serial number may be in a status that does not allow it to be reassigned (e.g., it may be locked, already assigned to another product, or in a restricted status).
  
  
  Configuration Issues: There may be configuration settings in the EWM system that prevent the reassignment of serial numbers under certain conditions.
  
  
  Stock Type Restrictions: The stock type of the serial number may not allow for reassignment to the specified destination product.
  
  
  Solutions
  
  
  Verify Serial Number: Check if the serial number exists in the system and is valid for the destination product. You can do this by using transaction codes like IQ03 (Display Serial Number) to view the details of the serial number.
  
  
  Check Compatibility: Ensure that the source and destination products are compatible for serial number reassignment. Review the product master data to confirm that both products are set up correctly.
  
  
  Review Serial Number Status: Investigate the status of the serial number. If it is locked or in a restricted status, you may need to unlock it or change its status before reassignment.
  
  
  Configuration Review: Consult with your SAP EWM configuration team to review the settings related to serial number management. Ensure that the configuration allows for the reassignment of serial numbers as needed.
  
  
  Stock Type Check: Verify the stock type of the serial number and ensure that it is allowed to be reassigned to the destination product. You may need to change the stock type if it is not compatible.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to serial number management in EWM for any specific guidelines or known issues.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EWM Monitor, EWM Stock Overview, and EWM Serial Number Management for better insights into the issue.
  User Authorization: Ensure that the user attempting the reassignment has the necessary authorizations to perform the action.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.