How To Fix /SCWM/SERIAL065 - Number of serial numbers does not correspond with quantity in item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SERIAL -

• Message number: 065

• Message text: Number of serial numbers does not correspond with quantity in item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SERIAL065 - Number of serial numbers does not correspond with quantity in item &1 ?

  The SAP error message /SCWM/SERIAL065 indicates that there is a mismatch between the number of serial numbers entered and the quantity of the item in the transaction you are trying to process. This error typically occurs in the context of handling serial numbers in the Extended Warehouse Management (EWM) module of SAP.
  Cause:
  
  Mismatch in Quantity: The most common cause is that the quantity of the item being processed does not match the number of serial numbers that have been entered. For example, if you are trying to post a goods movement for 5 units of an item but only 4 serial numbers are provided, this error will occur.
  Incorrect Serial Number Entry: There may be an error in the serial number entry, such as entering duplicate serial numbers or entering serial numbers that do not belong to the specified item.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the handling of serial numbers for the specific item.
  
  Solution:
  
  Verify Serial Numbers: Check the serial numbers you have entered to ensure they are correct and correspond to the item in question. Make sure that the number of serial numbers matches the quantity of the item being processed.
  Adjust Quantity: If you have the correct number of serial numbers but the quantity is incorrect, adjust the quantity in the transaction to match the number of serial numbers.
  Check for Duplicates: Ensure that there are no duplicate serial numbers in your entry. Each serial number should be unique for the item.
  Review Item Master Data: Check the item master data to ensure that it is set up correctly for serial number management. This includes verifying that the item is marked as a serial number item and that the serial number profile is correctly configured.
  Consult Documentation: If the issue persists, consult SAP documentation or your internal SAP support team for further troubleshooting steps specific to your configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PRDI for processing inbound deliveries or /SCWM/GR for goods receipt, where this error might occur.
  SAP Notes: Check for any SAP Notes related to serial number handling in EWM that might provide additional insights or patches.
  User Exits and BAdIs: If custom logic is implemented in your system, review any user exits or BAdIs that might affect serial number processing.
  
  By following these steps, you should be able to resolve the error and successfully process the transaction involving serial numbers in SAP EWM.