How To Fix /SCWM/SERIAL023 - Serial number &1 (for product &2) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/SERIAL -

• Message number: 023

• Message text: Serial number &1 (for product &2) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/SERIAL023 - Serial number &1 (for product &2) not found ?

  The SAP error message /SCWM/SERIAL023 indicates that the system could not find the specified serial number for a given product. This error typically occurs in the context of warehouse management and inventory processes, particularly when dealing with serialized products.
  Cause:
  
  Incorrect Serial Number: The serial number entered may be incorrect or mistyped.
  Serial Number Not Created: The serial number may not have been created in the system for the specified product.
  Product Not Serialized: The product may not be set up to use serial numbers in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Inactive Serial Number: The serial number may have been deactivated or deleted in the system.
  
  Solution:
  
  Verify Serial Number: Check the serial number entered for any typos or errors. Ensure that it matches the format and value expected by the system.
  Check Product Configuration: Ensure that the product is configured to use serial numbers. This can be checked in the material master data.
  Create Serial Number: If the serial number does not exist, you may need to create it in the system. This can typically be done through the appropriate transaction code or interface.
  Check Serial Number Status: Verify if the serial number is active and has not been deleted or deactivated.
  Consult Logs: Check system logs or error messages for additional context that may help identify the issue.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization is functioning correctly and that all relevant data is up to date.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), IQ01 (Create Serial Number), or IQ02 (Change Serial Number) to manage serial numbers and product configurations.
  Documentation: Refer to SAP documentation or help resources for detailed information on managing serialized products and troubleshooting related issues.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.