How To Fix /SCWM/RSRC020 - Resource &1 is marked as RF active. Logoff first.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RSRC -

• Message number: 020

• Message text: Resource &1 is marked as RF active. Logoff first.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RSRC020 - Resource &1 is marked as RF active. Logoff first. ?

  The SAP error message /SCWM/RSRC020 Resource &1 is marked as RF active. Logoff first. typically occurs in the context of SAP Extended Warehouse Management (EWM) when a resource (such as a warehouse worker or a mobile device) is currently logged into the RF (Radio Frequency) interface and is trying to perform an action that requires the resource to be logged off first.
  Cause:
  
  Active RF Session: The resource identified by &1 is currently logged into the RF system and is actively using it. This could happen if a user has not logged off properly or if there is a session that is still open.
  System Configuration: The system may be configured to prevent certain actions while a resource is active in RF mode to avoid conflicts or data inconsistencies.
  
  Solution:
  
  
  Log Off the Resource: The primary solution is to ensure that the resource is logged off from the RF interface. This can typically be done by:
  
  Navigating to the RF device and logging off the user.
  If the user is not available, an administrator may need to log off the user from the backend system.
  
  
  
  Check Active Sessions: If you have access to the system, you can check for active sessions associated with the resource:
  
  Use transaction codes like SM04 (User Overview) or AL08 (Global User Overview) to identify and terminate any active sessions for the resource.
  
  
  
  Restart the RF Device: If the RF device is unresponsive or cannot be logged off, restarting the device may help clear the session.
  
  
  Review User Permissions: Ensure that the user has the necessary permissions to log off and that there are no restrictions preventing them from doing so.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or support for further troubleshooting steps specific to your system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the issue.
  User Training: Ensure that users are trained on proper logoff procedures to prevent this issue from occurring in the future.
  
  By following these steps, you should be able to resolve the error and allow the resource to perform the necessary actions in the SAP EWM system.