How To Fix /SCWM/RF_EN851 - User &1 logged off from resource &2 with device &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 851

• Message text: User &1 logged off from resource &2 with device &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN851 - User &1 logged off from resource &2 with device &3 ?

  The SAP error message /SCWM/RF_EN851 indicates that a user has been logged off from a resource in the SAP Extended Warehouse Management (EWM) system. This message typically occurs in the context of using mobile devices for warehouse operations, where a user is logged into a specific resource (like a mobile device or RF terminal) and is unexpectedly logged off.
  Cause:
  
  Session Timeout: The user session may have timed out due to inactivity.
  Manual Logoff: The user may have manually logged off from the device or resource.
  Device Issues: There could be connectivity issues with the mobile device, causing it to lose the session.
  Configuration Settings: Certain configuration settings in the SAP system may lead to automatic logoff after a specific period.
  User Role Changes: Changes in user roles or authorizations may lead to a logoff if the user no longer has access to the resource.
  
  Solution:
  
  Re-login: The user can simply log back into the resource using the mobile device.
  Check Device Connectivity: Ensure that the mobile device is connected to the network properly and that there are no issues with the device itself.
  Session Timeout Settings: Review and adjust the session timeout settings in the SAP system if necessary. This can often be configured in the profile parameters.
  User Authorizations: Verify that the user has the necessary authorizations to access the resource. If there have been recent changes to user roles, ensure they are correctly assigned.
  Monitor Logs: Check the system logs for any additional error messages or warnings that may provide more context about the logoff event.
  Consult Documentation: Refer to SAP documentation or support for specific configuration settings related to RF devices and user sessions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  User Training: Ensure that users are trained on how to properly log in and out of resources and understand the implications of inactivity.
  System Monitoring: Implement monitoring tools to track user sessions and device connectivity to proactively address issues before they lead to logoffs.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.