How To Fix /SCWM/RF_EN821 - Total quantity must not exceed open delivery quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 821

• Message text: Total quantity must not exceed open delivery quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN821 - Total quantity must not exceed open delivery quantity ?

  The SAP error message /SCWM/RF_EN821 Total quantity must not exceed open delivery quantity typically occurs in the context of the SAP Extended Warehouse Management (EWM) system when working with radio frequency (RF) transactions. This error indicates that the total quantity being processed (e.g., picked, packed, or shipped) exceeds the quantity that is available in the open delivery.
  Cause:
  
  Quantity Mismatch: The quantity you are trying to process (e.g., picking or shipping) is greater than the quantity that is available in the open delivery.
  Delivery Changes: The open delivery may have been modified (e.g., items removed or quantities changed) after the RF transaction was initiated.
  Multiple Transactions: If multiple users are processing the same delivery simultaneously, one user may have already consumed some of the available quantity.
  Incorrect Input: The user may have entered an incorrect quantity during the RF transaction.
  
  Solution:
  
  Check Open Delivery: Verify the open delivery quantity in the system. Ensure that the quantity you are trying to process does not exceed the available quantity.
  Adjust Quantity: If the quantity you are trying to process is indeed greater than the available quantity, adjust it to match the open delivery quantity.
  Review Delivery Changes: Check if there have been any recent changes to the delivery that might have affected the available quantity.
  Coordinate with Other Users: If multiple users are working on the same delivery, coordinate with them to ensure that the quantities being processed do not conflict.
  Reprocess the Transaction: After making the necessary adjustments, reprocess the RF transaction.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/PRDI for picking and /SCWM/PRDI for packing.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform the required actions in the system.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  Training and Documentation: Ensure that users are trained on proper RF transaction procedures to minimize errors.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further troubleshooting.