How To Fix /SCWM/RF_EN590 - Serial numbers are not supported with pick by voice

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 590

• Message text: Serial numbers are not supported with pick by voice

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN590 - Serial numbers are not supported with pick by voice ?

  The SAP error message /SCWM/RF_EN590 indicates that serial numbers are not supported when using the "Pick by Voice" functionality in the SAP Extended Warehouse Management (EWM) system. This error typically arises when a user attempts to process a picking operation that involves serial numbers while using voice-directed picking.
  Cause:
  
  System Limitation: The "Pick by Voice" functionality in SAP EWM does not support operations that require serial number handling. This is a design limitation of the voice picking process.
  Configuration Issues: The system may not be configured to handle serial numbers in conjunction with voice picking.
  Process Flow: The process flow being used may not be compatible with serial number management.
  
  Solution:
  
  Change Picking Method: If serial numbers are required for the picking operation, consider switching from "Pick by Voice" to a different picking method that supports serial number handling, such as RF (Radio Frequency) picking.
  Review Configuration: Check the configuration settings in SAP EWM to ensure that the processes involving serial numbers are set up correctly. This may involve reviewing the warehouse process types and ensuring that they are compatible with the operations being performed.
  Training and Documentation: Ensure that users are trained on the limitations of the "Pick by Voice" functionality and provide documentation on alternative methods for handling serial numbers.
  Custom Development: If voice picking with serial numbers is a critical requirement, consider discussing with your SAP development team about the possibility of custom development to support this functionality, although this may involve significant effort and complexity.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may provide additional insights or updates regarding this limitation.
  SAP EWM Documentation: Review the official SAP EWM documentation for details on the capabilities and limitations of the "Pick by Voice" functionality.
  Community Forums: Engage with SAP community forums or user groups to see if other users have encountered similar issues and what solutions they have implemented.
  
  By addressing the cause of the error and implementing the suggested solutions, you should be able to resolve the issue and continue with your warehouse operations effectively.