How To Fix /SCWM/RF_EN503 - Inspection document &1 is being processed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 503

• Message text: Inspection document &1 is being processed by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN503 - Inspection document &1 is being processed by another user ?

  The SAP error message /SCWM/RF_EN503 Inspection document &1 is being processed by another user typically occurs in the context of the SAP Extended Warehouse Management (EWM) module, particularly when dealing with inspection documents. This error indicates that the inspection document you are trying to access or modify is currently locked by another user, preventing you from performing the desired action.
  Cause:
  
  Concurrent Access: Another user is currently processing the same inspection document, which leads to a lock on that document.
  Session Timeout: If a user has an open session that has not been properly closed, it may still hold a lock on the document.
  System Configuration: Certain configurations in the system may lead to more aggressive locking mechanisms.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish processing the inspection document and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks in the system. You can search for the specific inspection document and see which user is holding the lock.
  Contact the User: If you identify the user who is holding the lock, you can reach out to them to see if they can release the document.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check if there are any jobs running that might be processing the inspection document.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration related to document locking and user sessions.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or warnings.
  SU01: To check user details and roles.
  
  
  Documentation: Refer to SAP Help documentation for more details on handling locks and managing inspection documents in EWM.
  User Training: Ensure that users are trained on how to properly close sessions and manage inspection documents to minimize locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for further investigation.