How To Fix /SCWM/RF_EN380 - Unspecified error from device &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 380

• Message text: Unspecified error from device &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN380 - Unspecified error from device &1 ?

  The SAP error message /SCWM/RF_EN380 Unspecified error from device &1 typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an issue with the communication between the SAP system and a mobile device (RF device). This error can arise due to various reasons, including network issues, device configuration problems, or issues with the SAP EWM system itself.
  Possible Causes:
  
  Network Issues: Poor connectivity or network interruptions between the RF device and the SAP system can lead to this error.
  Device Configuration: Incorrect settings or configurations on the RF device can cause communication failures.
  SAP EWM Configuration: Issues with the configuration of the EWM system, such as incorrect settings for the RF framework.
  Device Compatibility: The RF device may not be compatible with the version of SAP EWM being used.
  Software Bugs: There may be bugs or issues in the SAP EWM software that lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the RF device has a stable and reliable network connection. Test the connection by pinging the SAP server from the device.
  Review Device Configuration: Verify the configuration settings on the RF device. Ensure that the device is set up correctly to communicate with the SAP system.
  Check SAP EWM Settings: Review the configuration settings in SAP EWM related to RF communication. Ensure that all necessary parameters are correctly set.
  Update Software: Ensure that both the SAP EWM system and the RF device software are up to date. Apply any relevant patches or updates.
  Error Logs: Check the SAP system logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  Test with Another Device: If possible, test the same functionality with a different RF device to determine if the issue is device-specific.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/RF for RF framework settings and /SCWM/PR for process-related settings.
  Documentation: Refer to SAP Help documentation for Extended Warehouse Management for detailed information on RF device setup and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the /SCWM/RF_EN380 error effectively.