How To Fix /SCWM/RF_EN171 - Enter actual or difference quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_EN -

• Message number: 171

• Message text: Enter actual or difference quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_EN171 - Enter actual or difference quantity ?

  The SAP error message /SCWM/RF_EN171 ("Enter actual or difference quantity") typically occurs in the context of the SAP Extended Warehouse Management (EWM) system, particularly when dealing with radio frequency (RF) transactions. This error indicates that the system expects the user to enter either the actual quantity of items being handled or a difference quantity, but neither has been provided.
  Cause:
  
  Missing Quantity Input: The user did not enter any quantity when prompted during a warehouse task, such as picking, putaway, or inventory counting.
  Incorrect Transaction Flow: The transaction being performed may require a quantity input that was not provided due to a misunderstanding of the process.
  System Configuration: There may be configuration settings in the EWM system that require certain fields to be filled out, and the current transaction does not meet those requirements.
  
  Solution:
  
  Enter Quantity: When prompted by the RF device, ensure that you enter either the actual quantity of items being processed or the difference quantity if applicable.
  Check Transaction Steps: Review the steps of the transaction you are performing to ensure that you are following the correct process and providing all required inputs.
  Review Configuration: If the issue persists, consult with your SAP EWM administrator or support team to review the configuration settings related to the RF transactions. They may need to adjust settings to ensure that the system behaves as expected.
  Training and Documentation: Ensure that users are adequately trained on how to use the RF devices and understand the importance of entering quantities during transactions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Manuals: Refer to the user manuals or training materials for SAP EWM to understand the expected inputs for various transactions.
  Support Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your IT support team or SAP support for further investigation.