How To Fix /SCWM/RF_DE256 - Product requires serial numbers; enter the serial numbers

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_DE -

• Message number: 256

• Message text: Product requires serial numbers; enter the serial numbers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_DE256 - Product requires serial numbers; enter the serial numbers ?

  The SAP error message /SCWM/RF_DE256 Product requires serial numbers; enter the serial numbers typically occurs in the context of SAP Extended Warehouse Management (EWM) when handling products that are serialized. This means that the specific product you are trying to process requires serial numbers for tracking and inventory management purposes.
  Cause:
  
  Serialized Product: The product you are trying to handle is defined in the system as a serialized product, meaning each unit of this product must have a unique serial number.
  Missing Serial Number Entry: When attempting to perform an action (like picking, packing, or shipping) with this product, the system requires you to enter the serial number(s) associated with the product, but you have not done so.
  Configuration Settings: The product may be configured in such a way that it mandates serial number tracking, which is common for high-value items or items that require traceability.
  
  Solution:
  
  Enter Serial Numbers: When prompted with this error, you need to enter the required serial numbers for the product. This can usually be done in the RF (Radio Frequency) interface or the SAP GUI, depending on how you are processing the item.
  Check Product Master Data: Ensure that the product is correctly set up in the system with the appropriate serial number requirements. You can check this in the material master data under the relevant views (e.g., Basic Data, Sales, and Distribution).
  Review Warehouse Process: If you are using RF devices, ensure that the process you are following is correct and that you are in the right step where serial numbers are required.
  Training and Documentation: Ensure that users are trained on how to handle serialized products and understand the importance of entering serial numbers during warehouse processes.
  
  Related Information:
  
  Material Master Configuration: Check the material master record for the product to see if it is set to require serial numbers. This can be found in the "General Plant Data/Storage" view.
  Warehouse Management Settings: Review the settings in the Warehouse Management (WM) or Extended Warehouse Management (EWM) configuration to ensure that the serial number management is set up correctly.
  SAP Notes and Documentation: Look for SAP Notes related to serial number management in EWM for any known issues or additional configuration steps that may be required.
  User Manuals: Refer to user manuals or training materials specific to your organization’s SAP EWM implementation for guidance on handling serialized products.
  
  By following these steps, you should be able to resolve the error and successfully process the serialized product in SAP EWM.