How To Fix /SCWM/RF_DE114 - Actual quantity must not be zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RF_DE -

• Message number: 114

• Message text: Actual quantity must not be zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RF_DE114 - Actual quantity must not be zero ?

  The SAP error message /SCWM/RF_DE114 Actual quantity must not be zero typically occurs in the context of the SAP Extended Warehouse Management (EWM) system, particularly when dealing with radio frequency (RF) transactions. This error indicates that an attempt was made to process a transaction (such as a goods movement or inventory adjustment) where the actual quantity being processed is zero, which is not allowed.
  Cause:
  
  Zero Quantity Entry: The most common cause is that the user has entered a quantity of zero for a transaction that requires a positive quantity.
  Incorrect Data: There may be an issue with the data being processed, such as incorrect item selection or a misunderstanding of the transaction requirements.
  System Configuration: Certain configurations in the EWM system may enforce rules that prevent processing transactions with zero quantities.
  
  Solution:
  
  Check Quantity Input: Ensure that the quantity being entered in the RF transaction is greater than zero. If you intended to process a specific quantity, verify that it is correctly entered.
  Review Transaction Type: Make sure that the type of transaction you are trying to perform allows for the quantity you are entering. For example, if you are trying to confirm a picking or putaway, ensure that the quantity matches the expected amount.
  Validate Item Selection: Confirm that the correct item is selected for the transaction. If the item is not available or has been incorrectly specified, it may lead to a zero quantity being processed.
  Check for System Messages: Look for any additional error messages or warnings that may provide more context about why the quantity is being treated as zero.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to the transaction you are attempting to perform.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Types: Familiarize yourself with the different transaction types in EWM and their requirements regarding quantities.
  User Training: Ensure that users are adequately trained on how to use the RF interface and understand the implications of entering quantities.
  System Configuration: Review the configuration settings in EWM to ensure they align with your business processes and do not inadvertently restrict valid transactions.
  
  By addressing the root cause of the zero quantity entry and ensuring proper data handling, you should be able to resolve the error and proceed with your transactions in SAP EWM.