How To Fix /SCWM/QUI_WRKST072 - Exchange of serial numbers is not possible in Quality Work Center.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/QUI_WRKST -

• Message number: 072

• Message text: Exchange of serial numbers is not possible in Quality Work Center.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/QUI_WRKST072 - Exchange of serial numbers is not possible in Quality Work Center. ?

  The SAP error message /SCWM/QUI_WRKST072 indicates that there is an issue with the exchange of serial numbers in the Quality Work Center (QWC) within the SAP Extended Warehouse Management (EWM) module. This error typically arises when trying to perform operations that involve serial numbers in a quality inspection context, but the system is unable to process the request due to certain conditions not being met.
  Cause:
  
  Quality Inspection Status: The material or batch may be in a quality inspection status that does not allow for serial number exchange.
  Configuration Issues: There may be configuration settings in the Quality Work Center that restrict the exchange of serial numbers.
  Serial Number Management Settings: The serial number management settings for the material may not be correctly configured.
  Document Status: The document or transaction you are trying to process may be in a status that does not allow for serial number exchange.
  User Authorizations: The user may not have the necessary authorizations to perform the operation involving serial numbers.
  
  Solution:
  
  Check Quality Inspection Status: Ensure that the material or batch is not in a quality inspection status that prevents serial number exchange. You may need to complete or change the status of the quality inspection.
  Review Configuration: Check the configuration settings in the Quality Work Center to ensure that serial number exchange is allowed. This may involve reviewing the settings in the EWM customizing.
  Verify Serial Number Management: Ensure that the serial number management settings for the material are correctly configured. This includes checking if the material is set up for serial number management in the material master.
  Document Status: Verify the status of the document or transaction you are working with. If it is in a status that does not allow for changes, you may need to change the status or complete the transaction.
  Check User Authorizations: Ensure that the user has the necessary authorizations to perform the operation. This may involve checking the user roles and authorizations in the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Documentation: Review the SAP EWM documentation for information on serial number management and quality inspection processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/QUA for quality inspection and /SCWM/WORKCENTER for work center management.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.