How To Fix /SCWM/QUI_WRKST051 - Item &1: No follow-up action was found for the decision.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/QUI_WRKST -

• Message number: 051

• Message text: Item &1: No follow-up action was found for the decision.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/QUI_WRKST051 - Item &1: No follow-up action was found for the decision. ?

  The SAP error message /SCWM/QUI_WRKST051 Item &1: No follow-up action was found for the decision typically occurs in the context of the SAP Extended Warehouse Management (EWM) module. This error indicates that a specific item (denoted by &1) does not have a defined follow-up action for the decision made in a particular process, such as a quality inspection or a warehouse task.
  Cause:
  
  
  Missing Configuration: The most common cause of this error is that the follow-up action for the decision made on the item is not configured in the system. This could be due to missing settings in the quality management or warehouse management configuration.
  
  
  Incorrect Decision: The decision made on the item may not correspond to any defined follow-up actions. For example, if a decision is made to reject an item, but there is no follow-up action defined for rejection, this error will occur.
  
  
  Data Inconsistency: There may be inconsistencies in the master data or transaction data that lead to the system not being able to find the appropriate follow-up action.
  
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings for the relevant process (e.g., quality inspection, warehouse task) and ensure that the follow-up actions are properly defined for the decisions that can be made.
  In the EWM configuration, check the settings under Quality Management or Warehouse Management to ensure that all necessary follow-up actions are configured.
  
  
  
  Define Follow-Up Actions:
  
  If the follow-up action is indeed missing, you will need to define it. This can typically be done in the customizing settings of SAP EWM.
  Navigate to the relevant customizing path (e.g., Logistics Execution -> Extended Warehouse Management -> Quality Management -> Define Follow-Up Actions) and create the necessary follow-up actions for the decisions.
  
  
  
  Review Decision Logic:
  
  Review the decision logic in the process to ensure that the decisions being made are valid and correspond to the defined follow-up actions.
  
  
  
  Check Master Data:
  
  Ensure that the master data for the item in question is complete and consistent. This includes checking the material master, batch management, and any other relevant data.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on configuring follow-up actions in your version of SAP EWM.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/PRDI for processing inbound deliveries or /SCWM/QUA for quality management tasks to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration.
  Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary follow-up actions are in place for the decisions made on items in your warehouse management processes.