How To Fix /SCWM/QUI_WRKST021 - Number of serial numbers created must match the item quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/QUI_WRKST -

• Message number: 021

• Message text: Number of serial numbers created must match the item quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/QUI_WRKST021 - Number of serial numbers created must match the item quantity ?

  The SAP error message /SCWM/QUI_WRKST021 indicates that there is a mismatch between the number of serial numbers that have been created and the quantity of the item being processed in the system. This error typically occurs in the context of handling items that require serial number tracking in the Extended Warehouse Management (EWM) module of SAP.
  Cause:
  
  Quantity Mismatch: The primary cause of this error is that the number of serial numbers entered does not match the quantity of the item being processed. For example, if you are trying to create a delivery for 10 units of an item but only provide 8 serial numbers, this error will occur.
  Incorrect Serial Number Assignment: If the serial numbers assigned do not correspond to the quantity of the items being handled, this can also trigger the error.
  Configuration Issues: There may be configuration settings in the system that enforce strict serial number tracking, leading to this error if not adhered to.
  
  Solution:
  
  Verify Quantity and Serial Numbers: Ensure that the number of serial numbers you are entering matches the quantity of the item. If you are processing 10 units, you must provide 10 valid serial numbers.
  Check Serial Number Assignment: Review the serial numbers you are trying to assign to ensure they are valid and correspond to the items being processed.
  Adjust Quantity: If you have mistakenly entered the wrong quantity for the item, correct it to match the number of serial numbers you have.
  Review Configuration: If the issue persists, check the configuration settings related to serial number management in EWM to ensure they are set up correctly.
  
  Related Information:
  
  Serial Number Management: Understand how serial number management works in SAP EWM, including how to create, assign, and manage serial numbers.
  EWM Documentation: Refer to the SAP EWM documentation for detailed information on handling serial numbers and troubleshooting related issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to serial number handling in your version of SAP EWM.
  User Training: Ensure that users handling serial numbers are adequately trained on the processes and requirements for managing serial numbers in the system.
  
  By following these steps, you should be able to resolve the error and ensure that the number of serial numbers created matches the item quantity.